Review: Millennium Hilton New York One UN Plaza, New York City
August 13th, 2018
We arrived at the Millennium Hilton New York One UN Plaza at around 10am after a quick Uber ride from LaGuardia Airport. There are three major airports that service New York City: LaGuardia, JFK and Newark, with LaGuardia being the closest option if you are staying within Manhattan. We had made use of Hilton’s online check-in feature but naturally our room was not yet ready since normal check-in times at the hotel are 4pm. We ended up storing our bags with the Bellman and exploring the city for the next few hours.
We returned back to the hotel around 2pm to try our luck to see if our room was ready and after a few clicks at the keyboard, the front desk agent was able to hand over some keys for us. I had reached out to the hotel before our stay and as a result we were graciously upgraded from our standard 1-king bed room to a two room suite. If you’re looking to use your Hilton Honors points here, the typical rate is 50,000 Hilton Honors points per night with cash rates hovering around the $225-250USD range.
For our stay at the Millennium Hilton New York One UN we were located in room 3131 which was a gorgeous and spacious two room suite. I would have to say that one of the many highlights of this particular suite was the sweeping views of not only the East River but Midtown Manhattan as well, especially the One World Trade Center and Chrysler/Empire State buildings.
Besides the views, this suite was extremely spacious and the main living area consisted of a large circular dining table, built-in coffee/mini bar area, a desk and chair, lounging chair with ottoman, wall-mounted t.v., two chaise loungers a coffee table and more. The main living area also had a wall mounted digital/touchscreen unit which controlled not only the HVAC for the main area and bedroom but as well as the lighting for the whole well which was divided into zones.
The master bedroom was equally large and had flanking wardrobes at the double pocket door entrance with ample pull-out shelving and hangers, a king-size bed as well as a bench at the foot of the bed. The views from the bedroom were just as great as the main living area. The master ensuite was luxurious to say the least – large soaker tub and glass enclosed walk-in shower with multiple shower heads including a rain shower head. The ensuite also had a dressing/makeup table and a single vanity.
The hotel had an Executive Lounge, the “Skyline Club”, which was located on the 30th floor. At most Hilton properties, lounge access is only provided to Gold and Diamond Hilton Honors members and in some cases you can pay for access. As a Gold member, access to the lounge was included in our stay. This was where continental breakfast and evening snacks were served. Breakfast consisted of cubed cheese, bagels and breads, an assortment of pastries, yogurt, cereal, granola, jams/spreads, juice, coffee, milk and fruit. In the evening, the lounge offered small bites such as cheese, bread, pretzels, veggies and dips and some hot items such as chicken wings and crispy deep fried beans. The selection of food items change daily so the aforementioned menu was what we encountered during our 3 night stay.
The lounge also offered wine and beer for an additional cost and the way they did it as a bit odd and something I’ve never encountered before. Basically, the alcohol offerings worked on an honor system. If you wanted a drink, you would fill out a little slip of paper with your room number, name, and the amount of drinks you had and then place it in a glass jar. Each drink you had was $5 and the hotel left it up to you to be honest about it so they could charge you accordingly. If you’ve ever been to a hotel that had this, leave me a comment below as I’d love to know if this kind of set up is common at other properties!
The other option for breakfast would be to visit the Ambassador Grill restaurant on the main lobby level of the hotel. This is a full buffet spread with just about anything you can imagine. There is a fee for this breakfast option (I believe it was around $30 per person) but for our first morning, we were given breakfast vouchers to eat there since when we went up to the lounge for breakfast, it hadn’t been set up yet. Similarly, there is also Un Cafe on the main level as well where you can purchase snacks, sandwiches and salads as well as crafted coffee beverages.
The hotel also has a fitness center, multiple meeting and event spaces as well as an indoor tennis court. Yes, an indoor tennis court. We had planned to play tennis during our stay and even brought our racquets with us, but at a price of $50/hour USD, we decided against it and figured we would be able to put that $50 to better use elsewhere!
Location wise, the Millennium Hilton is situated in Midtown East and within walking distance to Central Park, the Empire and Chrysler Buildings, Times Square as well as the iconic Grand Central Terminal, not to be confused with Grand Central Station which you commonly see, albeit incorrectly labeled, in movies/television shows!
All in all, we enjoyed our stay at the Millennium Hilton New York One UN Plaza and would definitely stay again when we return to the Big Apple.
The staff we had contact with was amazing – super friendly, always willing to help out and above all, very hospitable. The suite was probably one of the nicest rooms I’ve ever come across at a Hilton property and I’d highly recommend it if you are looking for a bit (lot) of extra space.
That being said, I did find that the continental breakfast fell a bit short compared to other hotels which offered the same style of breakfast. Even adding some deli meats would have made it a little bit better. Also, the evening lounge offerings were decent but the paid bar was kind of a let down especially since they weren’t serving anything special worth paying $5 for.
I also found the internet to be extremely poor and it’s one of those things that sure you can bring it up to the hotel but realistically it’s a losing proposition. It is what it is I suppose!